Transform Your Life Through Holistic Wellness

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, schedule services, or contact us. This includes your name, email address, phone number, health information relevant to our services, and payment information.

2. How We Use Your Information

We use your information to provide our wellness services, communicate with you, process payments, improve our services, and comply with legal obligations. We may also use your information for marketing purposes with your explicit consent.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our website and conducting our business.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time. Contact us at [email protected] to exercise these rights.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Information: For questions about this privacy policy, contact us at [email protected] or +1 (512) 847-2693.

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using the services of Fitness Harmony Group, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Fitness Harmony Group provides personal training, nutrition coaching, wellness programs, and related services. All services are provided subject to availability and may be modified at our discretion.

3. Client Responsibilities

Clients are responsible for providing accurate health information, following safety guidelines, attending scheduled sessions, and making timely payments for services rendered.

4. Health and Safety

Participation in fitness activities involves inherent risks. Clients should consult with healthcare providers before beginning any fitness program. Fitness Harmony Group is not liable for injuries resulting from participation in our programs.

5. Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept major credit cards and ACH payments. Late fees may apply to overdue accounts.

6. Cancellation Policy

Sessions may be cancelled with 24-hour notice without penalty. Cancellations with less than 24-hour notice may be subject to full session charges.

7. Limitation of Liability

Fitness Harmony Group's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

8. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes will be resolved through binding arbitration in Austin, Texas.

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GDPR Compliance

Effective Date: January 1, 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate personal data.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request restriction of processing under certain circumstances.
• Right to Data Portability: You can request transfer of your data to another organization.
• Right to Object: You can object to processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your data based on:

• Your explicit consent for marketing and non-essential services
• Contractual necessity for providing our wellness services
• Legitimate interest for business operations and service improvement
• Legal compliance where required by law

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in our privacy policy or as required by law. Health and fitness data is typically retained for 7 years after your last service date.

International Transfers

Your data is primarily processed within the United States. Any international transfers are conducted with appropriate safeguards in place.

Contact Our Data Protection Officer

For any GDPR-related requests or concerns, contact our Data Protection Officer at [email protected] or +1 (512) 847-2693.

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Cookie Policy

Effective Date: January 1, 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us improve our website's functionality.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features and personalization.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may be set by us or third-party providers.

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may impact the functionality of our website.

Third-Party Cookies

We may use third-party services such as Google Analytics, which may place their own cookies on your device. These services have their own privacy policies.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

For questions about our cookie policy, contact us at [email protected].

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Fitness Harmony Group respects the intellectual property rights of others and expects our users to do the same. We comply with the provisions of the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please notify our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Name: Legal Department
Address: 2847 Wellness Boulevard, Austin, TX 73301
Email: [email protected]
Phone: +1 (512) 847-2693

Counter-Notification

If you believe your content was wrongfully removed due to a DMCA notice, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its previous location
• A statement under penalty of perjury that you have a good faith belief the content was removed by mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate the accounts of users who are determined to be repeat infringers of copyrighted material.

Contact Information

For all DMCA-related matters, contact our legal department at [email protected].